Welcome to Pinch. By using our mobile application and services, you agree to these terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using Pinch ("the App"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the App.
2. Description of Service
Pinch is a gardening application that provides:
- Plant tracking and garden management tools
- AI-powered plant identification and health analysis
- Task reminders and notifications
- Community features for connecting with other gardeners
3. Account Registration
To use Pinch, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. User Content
You retain ownership of content you create (photos, notes, posts). By uploading content, you grant us a license to:
- Store and display your content within the App
- Process photos for AI analysis features
- Share content you post in public community groups
You are responsible for ensuring you have the right to share any content you upload.
5. Community Guidelines
When using community features, you agree not to:
- Post harmful, abusive, or inappropriate content
- Harass or bully other users
- Share spam or promotional content without permission
- Impersonate others or misrepresent your identity
- Violate any applicable laws
We reserve the right to remove content and suspend accounts that violate these guidelines.
6. AI Features Disclaimer
Our AI plant identification and health analysis features are provided for informational purposes only. While we strive for accuracy:
- AI results are not guaranteed to be correct
- Do not rely solely on AI for identifying potentially toxic plants
- Always consult expert sources for critical plant decisions
- We are not liable for actions taken based on AI recommendations
7. Subscriptions and Payments
Pinch offers free and premium (Pro) tiers:
- Free tier: Limited plants and AI credits
- Pro subscription: Unlimited features, billed monthly or annually
Subscriptions auto-renew unless cancelled. Manage subscriptions through your device's app store. Refunds are handled according to Apple/Google policies.
8. Intellectual Property
The Pinch app, including its design, features, and content (excluding user content), is owned by Pinch Garden Ltd. You may not copy, modify, or distribute our intellectual property without permission.
9. Limitation of Liability
To the maximum extent permitted by law:
- Pinch is provided "as is" without warranties
- We are not liable for any indirect or consequential damages
- Our total liability is limited to amounts you paid us in the past 12 months
10. Changes to Terms
We may update these terms from time to time. We will notify you of significant changes through the App or by email. Continued use after changes constitutes acceptance.
11. Termination
You may delete your account at any time. We may suspend or terminate accounts that violate these terms. Upon termination, your right to use the App ceases immediately.
12. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
13. Contact
For questions about these terms, contact us at: